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Tuesday, September 26

Bank security officers are challenged each day to be aware of the perils affecting their banks, while also modifying the policies, procedures and practices to prevent losses. The Security Track provides topics to address the security issues and concerns these officers face each day.

Who Attends: Security Officers, Cash Management Officers, Bank Legal Counsel, Operations Managers, and Chief Information Officers

Sponsor:  SafeHaven Security Group

9:00 a.m. - 9:30 a.m.
Registration & Breakfast
9:30 a.m. - 10:30 a.m. Six Secrets to Predict and Prevent Violence at Work
Doug Elms, SafeHaven Security Group

Shootings. Robberies. Stabbings. Our country has never seen a time when violence has been so prevalent. As a business leader, what can you do to protect yourself and your people? This session answers those questions by providing very practical and effective ways to keep everyone as safe as they can be. Our main objectives will be to: determine the most likely threats you face in your particular organization; discover the six practical ways you can minimize and mitigate against those threats and learn about the biggest mistake most leaders make and how to avoid it.

10:45 a.m. - 11:45 a.m. Fraud Trends and Check Fraud Challenges
Paul Benda, American Bankers Association

We will discuss the fraud trends facing bankers today, from peer-to-peer payment apps to check fraud and some of the mitigation efforts we’ve seen banks employ to fight the fraudsters. We’ll also discuss the ABA’s efforts to build a check fraud directory of warranty breach claims contacts, simplification of the claims process, standardization of documentation requirements, and outreach from Congress on the challenges the industry is facing.

12:00 p.m. - 1:30 p.m. Lunch

FINTECH Transformers: Rise of Primacy
Dave DeFazio, StrategyCorps
In the ever-transforming battle for customers/members, FinTechs seek to be the new rulers of the banking universe. And the tides have turned. From 2019 to 2022, digital banks have the largest growth rates of primary relationships. Now, for the first time ever, more consumers in the Gen Y and Gen Z age groups name a digital bank as their primary institution than all the community banks and credit unions combined!

During this keynote session, experience live demonstrations of the banking apps that are reimagining the definition of PFI as Primary Financial Interactions, instead of Primary Financial Institution, and changing consumer attitudes and banking behaviors.

1:45 p.m. - 2:45 p.m. The Top Six Controls to Mitigate Cyber Risk
David Edwards, SBS CyberSecurity

Cyber-attacks were CEOs’ #1 fear in 2022, according to PWC’s annual CEO survey. If you read the news headlines regularly, one can understand why. However, a huge gap exists between most organizations’ cybersecurity capabilities and the fear of a data breach or ransomware. So, what should your organization do to close the gap and reduce your cyber risk? This session will discuss the top six controls your organization should be implementing to significantly reduce your risk of a cyber-attack. We’ll walk through some of the most probable cyber-attack scenarios and demonstrate how these top controls can mitigate your risk as well as some additional risk-mitigating options every organization should consider.

3:00 p.m. - 4:00 p.m.

Threat Management - The New Standard in Active Shooter Training
Tim Keck, SafeHaven Security Group

There is one thing we can say for sure about the active shooter problem, it's getting worse. Yet, most organizations are still responding the same way they did 20 years ago. And it's not working. But there is something that does work. It is called Threat Assessment and Management and it is used by agencies like the U.S. Secret Service every day. Come and learn from us about this new standard and why you don't need sunglasses and side arms to keep yourself and your people safe. We will discover why the run/hide/fight protocol doesn’t work; learn the warning signs that are often visible months in advance of a violent act, and you will leave the session empowered to take three crucial actions to protect yourself from liability.

4:15 p.m. - 5:15 p.m.

A Conversation on Hot Topics in Security
Tyler Morgan & Kimberly Tucker, Farmers & Merchants Bank

5:30 p.m. - 6:30 p.m. Networking Reception

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Paul Benda
American Bankers Association

Paul is the senior vice president for risk and cybersecurity policy at ABA. Paul joined the association in 2018 and leads initiatives in cybersecurity, physical security and information security practices, and chairs the ABA Fraud Coordination Group. In addition, he acts as a media spokesman for ABA and the banking industry on these issues. He currently helps coordinate ABA’s response to the coronavirus pandemic focusing on operational issues and return to normal operations strategies. His past experiences include leadership positions in the Department of Homeland Security where he was head of research and development and in the Department of Defense where he was a DARPA Program Manager, and designed security systems for the Pentagon. Paul started his career in the U.S. Air Force and transitioned to the private sector where he worked as a consultant for Booz Allen before returning to government service.

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David Edwards
SBS CyberSecurity

David Edwards is a Regional Director at SBS CyberSecurity, Over the past 5 years, David has helped hundreds of organizations identify and understand cybersecurity risk to make better and more informed business decisions. David is passionate about leadership, cybersecurity, employee development and education, which led him to be a driving force in strategic initiatives with numerous organizations.

David maintains his Certified Banking Security Manager (CBSM) and Certified Banking Incident Handler (CBIH) certifications. He earned his Bachelor of Business Administration in Economics from the University of Iowa and a Master of Business Administration in Entrepreneurship from DePaul University.

David has over 30 years business leadership experience including 20 years in the financial services industry and enjoys sharing his experience speaking about leadership, technology, and cybersecurity. Outside SBS, David serves as a Board Member providing oversight and governance for one of the largest member-owned Rural Electric Cooperatives in Missouri.

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Doug Elms
SafeHaven Security Group

Doug Elms is an expert in behavioral threat assessment and management, executive protection, in keeping people safe, and protecting clients’ brands.

Doug is sought-after as a security consultant because of his unique and multifaceted career as a law enforcement officer, executive protection agent, leader of global corporate security, and as a behavioral threat assessment and management expert.

As a police officer, Doug worked in ‘The Most Dangerous Small City in America,’ Little Rock, Arkansas. He managed thousands of violent crime investigations and arrests, gained extensive experience in understanding violent behavior, protective intelligence, and in dignitary protection during Bill Clinton’s presidential campaign. Doug survived multiple deadly encounters including being wounded during a gun fight while arresting four armed robbers by himself.

At the world’s largest company, Doug was personally responsible for the protection of three CEO’s, executives, and members of the Walton Family. Doug has designed estate security for at-risk persons and assessed business and security risks to the global enterprise.

Before retiring from a successful 24-year career with Walmart, Doug led business segments with over $1 billion in annual sales, and led or contributed to game changing business initiatives including $4 Generics, Walmart on Campus, Walmart Pay, and the opening of Walmart stores throughout Asia.

Doug is a graduate of the highly regarded Executive Protection Institute, maintains designations in Lean Six Sigma and Project Management, is active in the Association of Threat Assessment Professionals, is a Certified Institutional Protection Manager through the International Foundation for Cultural Property Protection, and regularly participates in FBI’s InfraGard briefings.

Today, some of the world’s most at-risk people and organizations, including the Walton Family Foundation, Walton Enterprises, Arvest Bank Group, Bass Pro Group, O’Reilly Auto Parts, Domtar, the University of Arkansas, the American Diabetes Association, lululemon athletica, the Nashville Ballet, HBO, and many others trust Doug’s expertise.

Doug has two adult children, two younger children, four grandchildren, and resides and rides motorcycles in beautiful NW Arkansas.

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Tim Keck
SafeHaven Security Group

Tim D. Keck is a best-selling author, a top-rated speaker, and a court-certified expert on threat management. He has taught thousands of people how to stay safe even under the most difficult of circumstances.

Formerly, Tim was a career police officer and SWAT leader who rose through the ranks to Chief of Police. He has testified before a Congressional committee, provided VIP protection to celebrities, and spearheaded a multi-national undercover investigation.

Tim has been quoted in publications from Newsweek to The New York Times and has made several appearances on national television.

As a speaker, Tim's presentations are full of both wit and wisdom. He uses improvisational humor and true stories to illustrate learnings that can be put to use immediately.

In his previous career, Chief Keck’s work was recognized by several federal agencies including the Drug Enforcement Agency and Department of Homeland Security. The Department of Justice wrote “The FBI and the American people have been the beneficiaries of your professionalism and dedication to duty…” about his career-long efforts.

Tim has assisted people and organizations from L.A. to London and from Calgary to the Caymans. Clients include Patagonia, PepsiCo, Kimberly-Clark, Walmart Stores, Tyson Foods, Marriott, J.B. Hunt, OppenheimerFund, Total Energies, and many more.

Tim lives in the hills of NW Arkansas with his sassy bride, two dogs, and a plethora of farm animals.

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Tyler Morgan
Farmers & Merchants Bank

Tyler Morgan is the Chief Security Officer at Farmers and Merchants Bank. Tyler has worked in the technology, audit, and security fields for 16 years, including 8 years in the financial sector. Tyler is a licensed attorney in the state of Arkansas and is a Certified Information Systems Auditor and a Certified Information Systems Security Professional. Tyler’s work experience has spanned various facets of the security and technology landscape including: software implementation and support, compliance enforcement and consulting, performance of SOC and IT general control audits, implementation of various security technologies, incident response and forensics, bank robbery response, internal theft investigations, internal control design, and a wide array of risk driven projects. Tyler’s current role involves leading teams in the areas of Cyber Security, Physical Security, Fraud Monitoring, and Vendor Risk. Tyler views security and risk management as critical enablers in reaching the organization’s overall strategic objectives.

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Kimberly Tucker
Farmers & Merchants Bank

Kim Tucker is V.P and Corporate Security Manager at Farmers and Merchants Bank. She has over 20 years banking experience, and is a Graduate of the SW Graduate School of Banking. Kim has worked in various banking roles, including retail banking and credit card functions, but the bulk of her work has been in various security capacities across the areas of Information Security, Physical Security, and Fraud. Kim’s experiences have included the supervision of monitoring and response activities across a wide range of security topics including: data loss prevention, application access controls, bank robbery response, wire fraud, anti-money laundering, money mule schemes, physical access control and alarm systems, etc. As a skilled security management professional, she has a passion for mentoring others to detect, analyze, and respond to behavior markers and signs of suspicious activity. Kim is a proponent of prioritizing risks and devising simple solutions through collaboration with internal stakeholders and external partners.